RESTAURANT RESERVATION & TABLE MANAGEMENT
Restaurant Reservation System Powerful Where It Matters. Simple Where It Should Be.
Manage reservations, waitlists, tables, room availability, special events, guest messaging, rewards and booking controls from one streamlined system without forcing your staff through layers of tools they may never use.
No contract. Web based. White-label options available.
BUILT FOR REAL RESTAURANT OPERATIONS
Everything Your Host Stand Needs
From the dinner rush to special events, PBC Booking Suite gives your staff the tools needed to manage reservations, seating and guests without unnecessary complexity.
Reservations
View upcoming reservations, add walk-ins, change existing bookings and quickly fit in additional guests when your dining room allows.
Waitlist
Manage waiting guests, move them directly into available reservations and notify customers when their table is ready.
Tables & Rooms
Create floor plans, manage table assignments, combine seating and temporarily close individual tables or entire rooms.
ONE SCREEN. MORE CONTROL.
Manage the Dining Room Without Jumping Between Screens
Your staff can handle many of the restaurant's everyday reservation functions directly from one central screen. Open the reservation timeline, modify existing bookings, check available covers or make room for a quick-turn dinner.
- Open the reservation timeline instantly
- View and modify existing reservations
- Search available covers
- Add in-house reservations
- Manage canceled reservations and no-shows
- Open the customer waitlist
YOUR RESTAURANT. YOUR RULES.
Control When and How Customers Can Book
Reservation rules should adapt to your restaurant, not the other way around. Control normal service, holidays, large parties and special events from one centralized system.
- Breakfast, lunch and dinner hours
- Holiday and special-event schedules
- Maximum party-size controls
- Delayed booking options
- Require credit cards for selected party sizes
- Require credit cards on selected dates or events
FLEXIBLE DINING ROOM MANAGEMENT
Adjust the Restaurant as the Night Changes
Restaurants rarely operate exactly the same way every day. Create multiple floor plans and make operational changes when private parties, staffing or special events affect normal seating.
- Dining room, bar, lounge and patio layouts
- Rename or create additional floor plans with one click
- Close individual tables when needed
- Temporarily shut down an entire room
- Manage table combinations
- Set minimum and maximum party sizes
- Create special-event availability
GUEST COMMUNICATION
Keep Guests Informed Automatically
Send reservation confirmations, reminders, directions and customized messages without requiring your staff to contact every guest individually.
- Email confirmations
- SMS notifications
- Reservation reminders
- Custom customer messages
- Guest-directed reservation changes
CUSTOMER RETENTION
Reward Your Best Customers Automatically
Configure your rewards program once and let the system track qualifying visits and deliver customer rewards automatically.
- Automated visit tracking
- Frequent-customer rewards
- E-gift card delivery
- Email and SMS delivery
- QR-code redemption
MORE CONTROL WITHOUT MORE COMPLEXITY
The Tools Restaurants Need in One Place
White Label
Keep your restaurant's brand in front of customers instead of promoting another reservation company.
Delayed Bookings
Temporarily control how soon reservation times become available to customers.
Credit Card Rules
Require a card for specific party sizes, dates, reservation periods or special events.
Special Events
Create booking rules and availability specifically for holidays, private events or special service.
Web Based
Use the system on phones, tablets and desktop computers without installing an app.
Reports & Charts
Access useful business information and reporting without making everyday reservation management complicated.
BUILT TO GROW WITH YOUR RESTAURANT
Need a Feature You Don't See?
Every restaurant operates a little differently. If you need a tool or function that is not already part of the platform, talk to us.
Unlike many off-the-shelf reservation systems, PBC Booking Suite can be customized with additional features and tools for a nominal cost.
If your restaurant needs it, there is a good chance we can build it.
YOUR WEBSITE. YOUR CUSTOMER.
Keep the Reservation Experience on Your Website
Instead of making customers begin their experience on another company's website, PBC Booking Suite can integrate the reservation process directly into your restaurant website.
Your website remains the destination and your restaurant remains the brand customers see.
MORE THAN RESTAURANTS
Booking Solutions for Other Businesses
In addition to restaurant reservations, PBC Booking Suite can be configured for doctors, medical and wellness practices, salons, spas and other service-based businesses that rely on appointments and online scheduling.
Medical & Wellness
Online appointment scheduling, reminders and customer communication for medical and wellness practices.
Salons & Spas
Manage appointments, scheduling and customer bookings from one easy-to-use system.
Service Businesses
Flexible online booking for businesses and professionals that depend on scheduled appointments.
SIMPLE, PREDICTABLE PRICING
Powerful Restaurant Reservation Software Without the Expensive Monthly Bill
Get the tools restaurants need to manage reservations, waitlists, seating, guests and everyday booking controls for one predictable monthly price with no long-term contract.
- Restaurant Reservations
- Waitlist Management
- Table & Room Management
- Reservation Timeline
- Guest Messaging
- Rewards Program
- Special Events
- Booking Controls
- Reports & Charts
- White Label Options
- Email & Phone Support
- No Contract
SEE IT IN ACTION
See How PBC Booking Suite Can Work for Your Restaurant
Tell us how your restaurant handles reservations today and we'll show you how the system can be configured around the way your restaurant actually operates.
Request A Demo